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What to do and what to avoid when deploying Apple devices

GUEST NOTE: Within many organizations, there can often be large fleets of Apple computing devices. Office staff may use Apple MacBooks and iPhones, while iPads may be a default option in factories or warehouses.

Apple fleets are also commonplace in many schools. There they are used by teachers and students to access learning materials and complete assignments and projects.

When it comes to deploying and managing Apple fleets, some essential things should be done and others should be avoided. The five main “dos” are:

Enroll in Apple School or Apple Business Manager

These are web portals that streamline the deployment and management of large fleets of Apple devices.



The portal has two main functions. The first, Automated Device Enrollment, allows newly purchased devices to be quickly and easily enrolled into Jamf. The second, volume purchasing, streamlines how apps are purchased for use on these devices.

Create a full list of software

It’s important for an IT team to know all the software that end users will need to do their jobs. This list should include everything from applications to kernel and system extensions.

Permissions should also be in place to allow system extensions to run automatically without requiring user permission. This will ensure that the software is always available when needed.

Take into account the equipment in place

For years, Apple devices have relied on Intel’s processor chips and software has been optimized to operate in this environment. Now, with the launch of Apple’s M1 processor, there are likely to be two platforms in use within your organization.

Take the time to assess how much of each type of device is used and what this means for the software versions made available. Also consider deploying the Rosetta tool to M1 devices so they can run software written for Intel chips.

Develop a deployment strategy

When deploying a new fleet of Apple devices, IT teams can choose an “interventional” or “interventional” approach.

A hands-on approach involves the team configuring each device and installing the software before it is released to end users. Taking a hands-off approach means users receive their devices unopened.

If you choose the latter, make sure there is a workflow in place that automates the activation and setup process. This will get users up and running as quickly as possible.

Remember the security requirements

It is important that devices are completely secure as soon as they are in the hands of end users. Security measures to consider include FileVault encryption, passcode requirements, and screen saver settings.

At the same time, there are five key things to avoid when it comes to deploying and managing Apple devices.

Have a plan for storing VPP tokens

Sometimes it may be necessary to switch from one mobile device management (MDM) platform to another, but this can cause problems if a single VPP token then becomes available on multiple platforms. To prevent this from happening, always ensure that each VPP token is only stored in one MDM.

Take your time

IT teams can often feel like there isn’t enough time to get everything done, but that shouldn’t become a reason to rush processes because that’s when errors can occur. produce. Create detailed workflows that ensure all required steps are followed, as this is the best way to create a solid and secure user experience.

Robust security and education

While it’s important to have strong security, it’s also important not to take too much control over end users. Only put in place the necessary measures and work to educate and inform your users about what is expected of them.

Don’t assume users understand the technology

Users will have varying levels of technical skill, so remember to provide training on all new devices and software. Providing access to e-books and user guides is another way to encourage continuous learning.

Test and keep testing

In reality, there aren’t too many tests to confirm that your Apple infrastructure is working as it should. Test new software before it goes into production and test different operating system versions and patches before it is deployed. This will help reduce outages and reduce user frustration levels.

By implementing these tactical strategies, IT teams will be able to get a fleet of properly configured and secure Apple devices in place as quickly as possible. By following predefined workflows and using the tools available, the benefits of Apple technology can be enjoyed without any unnecessary interruptions or hassles.

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