Top 4 IT Problems for 2023 and How to Solve Them

IT leaders will continue to face some familiar challenges in 2023. These recommendations set the stage for progress.

The new Year. An opportunity for reflection— I would have liked to modernize more IT systems—and resolution—I will endeavor to eliminate any technical debt.

What hasn’t changed is that IT leaders will continue to face the same issues and concerns as they lead the digital transformations that make their businesses more resilient while improving customer and employee experiences.

Indeed, although 85% of CEOs have scaled up their digital initiatives, most still cannot explain how their overall strategy and technology investments are evolving to drive business results, according to research from Deloitte Insights.

What are the main pain points? More importantly, what can you do about them? These recommendations will help IT leaders light the way for their teams.

Pain Point 1: Data Security

Survey IT managers and you’ll see that ransomware, malicious actors, and other threats top their lists of concerns, thanks in part to a proliferation of high-profile hacks over the past decade. In fact, 67% of organizations cited the rise of ransomware and malware as significant concerns, according to a 2022 Dell survey. Additionally, CIOs are facing increased pressure from corporate boards businesses demanding greater resilience against cybersecurity attacks.

Recommendation: With the threat landscape becoming increasingly complex, your best bet is to have data protection, as well as cyber recovery systems that help you fix compromised data in a smart digital vault. You should also rely on trusted cybersecurity partners to help you recover your data and applications with confidence. In the end, proactive measures are the best defense, barring a cybersecurity tool you brought back from your time travel to the future.

Pain Point 2: Talent

Technical talent is scarce for most positions. Even so, if you plan to execute digital transformations, you need seasoned personnel to manage modern operating models, including cloud infrastructure and cloud-native technologies. And in this digital age, you can’t have enough software programmers.

Recommendation: Deliver optimal flexibility to work from anywhere, along with a secure, consistent, and frictionless experience to grow your pool of potential talent. Accommodate candidates with modern technology stacks and provide continuous learning opportunities so they can pick up new skills on the job. Such offers can help you retain talent in a hyper-competitive market.

Pain point 3: Technical debt

Perhaps the most difficult challenge to solve – which is why it is rarely solved – technical debt remains a burden for most companies of a certain age. Traditionally treated as a problem rooted in legacy software code, technical debt is also increasing in multicloud domains due to the disparate interfaces, configurations, and codebases associated with working with multiple cloud providers.

Recommendation. Some experts suggest measuring technical debt to know how to settle it. But as you modernize your IT, consider strategic approaches in which you modernize your IT estate to position your organization for future growth. This will require a bit of financial jujitsu, which you’re probably already practicing when dealing with the final pain point.

Pain point 4: cost reduction

Rising interest rates and inflation are pushing businesses to focus more on cost containment. CEOs and CFOs ask their business leaders tough questions like: Are they spending their money efficiently? Should they reduce their capital expenditures? In response to these demands, IT managers will assess their portfolios for rampant spending on public cloud services and shadow computing. However, this cost reduction alone will not be enough.

Recommendation: Beware of shiny new tech toys. Determine which business outcomes align with business strategy and focus on the technology you need to deliver them. A consumption-based IT model can help you preserve valuable capital by aligning technology solutions with business needs. Ideally, this will help you achieve the desired results for your peers.

A new year means a new opportunity

Sure, 2023 presents serious challenges and financial pressures, but digital transformation doesn’t have to be your holy grail.

The new year presents you with the opportunity to reset your IT portfolio and reallocate assets to initiatives that will help your business move forward by delivering optimal results for employees and customers.

Here, you can focus on strategic innovation while keeping sky-high costs down. The Dell Technologies APEX portfolio includes solutions as a service that deliver simplicity, agility and control while prioritizing security and governance.

The portfolio also includes cyber recovery services to help you mitigate the fallout of a breach, satisfying compliance peers concerned about business risk.

Learn more about our portfolio of cloud experiences offering simplicity, agility and control as a service:Dell TechnologiesAPEX.

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