Artificial intelligence (AI) has quickly become part of our daily lives. We see AI-powered devices and services everywhere, from phones, computers, and cars to apps and services that help us manage our finances, stay in touch with loved ones, and purchase goods and services.
As Deputy Commissioner of the Connecticut Department of Administrative Services and Chief Information Officer for the State of Connecticut, I am responsible for overseeing the state’s use and implementation of technology. This includes how new technology is deployed to better serve you: the audience.
From diagnosing disease to detecting computer viruses, AI continues to advance and is becoming increasingly sophisticated and capable. AI systems are now able to learn and adapt at an unprecedented rate and, in some cases, are beginning to exceed human capabilities.
The rapid progress of AI has raised several concerns about what the future holds. Some people fear that AI will eventually become so intelligent that it will completely surpass human intelligence and pose a threat to our existence. Others worry that AI will lead to mass unemployment as machines become capable of doing more and more tasks that are currently done by humans. Science fiction writers have expanded our imaginations over decades of exploring these possibilities.
While it is important to be aware of the potential risks associated with AI, it is also important to consider the potential of AI to advance good in the world. AI can be used to solve some of the world’s most pressing problems, such as climate change, poverty and disease. AI can also be used to improve our lives in many ways, such as providing us with more personalized services, making our homes more energy efficient, and helping us learn new things.
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The company will continue to develop and deploy AI A future with more technology is the most likely outcome. We must act strategically in the development and deployment of this new technology to maximize the benefits and minimize the risks. We need to ensure that AI is used responsibly and ethically, and that it benefits all of humanity, not just a select few.
Here are some things to consider when implementing new advancements in AI:
• Transparency: We need to ensure that AI systems are transparent, so that we can demonstrate how and why decisions are made. Transparency will help build trust in AI systems and make it easier to identify and resolve any potential issues.
• Responsibility: We need to ensure that those who develop and deploy AI systems are accountable for their actions. AI can bring greater accountability to our work by examining both our human and AI-assisted decisions.
• Justice: We need to ensure that AI systems are fair and unbiased. This means that the results of using these systems should not discriminate against any particular group of people. As a tool, AI starts with data and determines patterns. If the data we provide is biased and much of our historical data contains bias, we need to carefully monitor the results and make them fairer.
• Security: We need to make sure AI systems are safe. This means that they must be designed in such a way that they do not harm humans or the environment.
AI is a powerful tool, but it’s still a tool. The more these technologies sound and act like us, the more we attribute human qualities to them. These technologies are not human. We have the ability to use our imagination and intellect to lead to a better future. Government, the technology sector and the public have the right and the obligation to apply these technologies in ways that amplify the best in our society. As we move forward, it is important to note that AI systems are designed to follow the instructions and framework given to them.
By considering these factors, we can help ensure that AI is used in a way that benefits all of humanity.
Mark Raymond is Deputy Commissioner of the Connecticut Department of Administrative Services