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Helm Operations & ShipTracks Launch Competitor Task Tracking Capability

This optional Helm dashboard provides an information-rich overview of key operational metrics.

Published on June 27, 2022 15:39 by

The Maritime Executive

[By: Helm Operations]

Focused on maximizing maritime operations insights, Helm Operations and ShipTracks are pleased to announce the launch of Competitor Jobs Automation, now available to all Helm CONNECT Jobs customers.

Last year, ShipTracks and Helm launched a set of integrated features for port mooring businesses, designed to ensure businesses “never miss another job” at their ports.

Now, Helm CONNECT users can get even more insights with the launch of ShipTracks Competitor Jobs Automation, a solution for tracking all port mooring jobs and automatically entering data into the Helm CONNECT platform as a as orders, so dispatchers don’t have to track and manually enter orders from competitors. The solution ensures that clean and accurate competitor analysis data can be made available across all business organizations.

“ShipTracks’ AIS integration with Helm CONNECT gives customers the ability to see the geographic location of all incoming vessels they have orders for. When the new Competitor Jobs Automation feature is enabled, customers not only see their own orders, but also competitors’ orders, automatically and accurately – and that changes everything. This level of market intelligence has never been seen before and has never been so easily accessible,” says Charles Riley, CEO of ShipTracks.

The Competitor Jobs Automation feature reduces operational costs for clients, increases their bottom line, and provides a central, accurate location to monitor their own jobs and those of their competitors, Riley said, giving them the intelligence edge. of the market. ShipTracks integration with Helm CONNECT allows users to simply drag and drop a vessel to create an order, instead of entering an order manually. ShipTracks competitor task automation capability also allows users to simply select a set of competitors to track (image 1), with the tasks they generate automatically populating the list in the Helm CONNECT environment.

When using Helm CONNECT Jobs, users see all orders, and with the Competitor Jobs Automation feature, users can select competitive orders. In near real-time, users can see the following information about competitive orders:

  • List of competitor jobs, with ship names
  • Ship to and from locations, and
  • Tugs that assisted each ship

Competitor job data also automatically feeds into the available Helm CONNECT Competitor Analytics Dashboard, allowing users to view their job volume against competitors by date, client, port and trip type. This optional Helm dashboard provides an information-rich presentation of key operational metrics, including competitor revenue estimates, comparison to their own actual numbers, and the number of potential jobs available in a given region or port (image 2).

“This new competitor task automation adds even more value to the integration between ShipTracks and Helm CONNECT, freeing personnel from manual data entry, while providing operators with a tool that can increase productivity and profitability. This is powerful automation that provides strategically vital insight into competitiveness,” Riley said.

“Partnering with leading maritime companies, including safety and compliance consultants, maintenance specialists, training organizations and maritime technology leaders, helps Helm provide our users with integrated tools to improve their operations, safety and profitability. Our integration partners make life easier for your personnel and shore crew. We thank Charles Riley and the team at ShipTracks for all the advances in optimizing shipments and serving our mutual customers,” says Paul Cyr, Partner Manager at Helm Operations and 20-year industry veteran.

The products and services described in this press release are not endorsed by The Maritime Executive.

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