FORT LEONARD WOOD – An associate of Fort Leonard Wood has been named the Department of Defense’s 2022 Army and Air Force Exchange Service Disabled Outstanding Employee.
Customer experience associate Freddie Shelden has worked for the Exchange for 29 years and has earned a reputation as a buyer favourite. Regulars at the Fort Leonard Wood Exchange flock to Shelden’s till for the chance to chat with him.
“If I see a line receding, I’ll offer to open a new lane, but customers say, ‘No, it’s okay, we’re waiting for Freddie,'” said PX central cash supervisor Belinda Casperson. “Freddie always makes sure everyone is taken care of.”
Shelden will be honored at the virtual Department of Defense Outstanding Employees with Disabilities Awards Ceremony, which will air on the Defense Visual News Distribution Service on October 20 at 2 p.m. The awards are presented during National Disability Employment Awareness Month.
For Shelden, excelling in his career is just part of his job of providing exceptional customer service.
“I strive every day to do what I can do: help people,” said Shelden, whose father served more than 20 years in the military, including World War II. “My favorite part of the job is the customers. I met a lot of good people along the way.
Associates with disabilities make up more than 16% of Exchange’s workforce, exceeding the 12% target set by the Equal Employment Opportunity Commission. Four percent of the Exchange’s employees have target disabilities, double the DoD’s goal of 2 percent for its agencies. The Exchange directs all DoD unrestricted fund agencies in these categories.
“An inclusive workforce means the Exchange benefits from the unique talents and skills of a highly diverse team,” said Tom Shull, Director/CEO of the Exchange. “Exemplary associates like Freddie have a positive impact on those around them, buyers and colleagues alike.”
The Exchange, the DoD’s largest retailer, strives to recruit, retain and advance people with targeted disabilities. Non-competitive hiring for entry-level positions, providing reasonable accommodations, active outreach to the community, and retention of Workforce Recruitment Program interns are all tools available to managers. of Exchange to hire people with disabilities. To view job openings, visit ApplyMyExchange.com.
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Since 1895, the Army and Air Force Exchange Service (Exchange) has gone where Soldiers, Airmen, Guardians and their families go to improve the quality of their lives by providing valuable goods and services at exclusive military prices. The Exchange is the 54th largest retailer in the United States. 100% of exchange revenue supports military communities. Over the past 10 years, Your Advantage Exchange has generated $3.5 billion in revenue for critical military quality-of-life programs. The Exchange is an unrestricted funds entity of the Department of Defense and is governed by a Board of Directors. The Exchange is a Vietnam War 50th Anniversary Commemorative Partner, planning and organizing events and activities that recognize the service, bravery and sacrifice of Vietnam Veterans and their families in conjunction with the Commemoration of the Vietnam War in the United States of America. To learn more about the history and mission of Exchange or to view recent press releases, please visit our website at http://www.shopmyexchange.com or follow us on Twitter at address https://twitter.com/ExchangePAO.
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For more information or to schedule an interview with an Exchange representative, please contact Marisa Conner at 214-312-5111 or firstname.lastname@example.org.
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|Date posted:||20.10.2022 16:21|
|Location:||DALLAS, TX, USA|
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